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From The Socialist newspaper, 1 June 2011

Newcastle East Coast rail call centre - Save jobs!

Elaine Brunskill

Customer services on the East Coast Mainline are dealt with by National Express call centre workers at Baron House in Newcastle, but not for much longer if East Coast gets its way.

The rail unions RMT and TSSA held a joint lobby outside Baron House to protest against the loss of 200 jobs from the North East. TSSA regional organiser Chris Hargrave explained that the call centre services are to be put out to tender to Intelenet Global Services. He went on to say: "We've been told they are doing it to save taxpayers' money. But 70% of the work to Intelenet will be transferred to Mumbai, the rest going to Plymouth. This is a devastating blow to the North East."

Craig Johnston, RMT executive member, stated: "It never ceases to amaze me how bad these people are. But for a publicly owned company to sack workers, transferring the work to Mumbai, where they will exploit workers, giving only minimal wages, is capitalism at its worst. This has been a catalogue of failure, a catalogue of betrayal, they should hang their heads in shame!"

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The coronavirus crisis has laid bare the class character of society in numerous ways. It is making clear to many that it is the working class that keeps society running, not the CEOs of major corporations.

The results of austerity have been graphically demonstrated as public services strain to cope with the crisis.

The government has now ripped up its 'austerity' mantra and turned to policies that not long ago were denounced as socialist. But after the corona crisis, it will try to make the working class pay for it, by trying to claw back what has been given.

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In The Socialist 1 June 2011:


Socialist Party news and analysis

Rage against bankers

Fifa scandal

Glencore - Profiting from global hunger

New attacks on women's sexual and reproductive rights

Disabled protester - "inadvertently struck with a police baton"

Shoesmith sacking - social work under growing pressure

Gil Scott-Heron

News in brief


International socialist news and analysis

Egypt and Tunisia: Revolutions at the crossroads

Greece: unite the struggles and bring down the government


National Shop Stewards Network

Strike - to defend jobs and pensions


Socialist Party NHS campaigning

Government plans for the NHS: Privatisation and world class profits!

"Frontline first" a dangerous tactic - unity is the key

Cardiff NHS protest against Topshop tax dodger

Demonstration against closure of day centre in Llandeilo


Socialist Party workplace news

Southampton - council workers' strike spreads

Saltend construction workers' struggle ends

TUC disability conference

Lewisham teachers - Action threat spells victory

Newcastle East Coast rail call centre - Save jobs!

Workplace news in brief


Socialist history

18 years since Stephen Lawrence murder


Youth fight for jobs and education

Coventry action against academies grows

Yorkshire meetings make Jarrow plans


Socialist Party feature

Lib Dems - a party rooted in capitalism


 

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