Train guard at Swansea station, photo Lobster1/CC

Train guard at Swansea station, photo Lobster1/CC   (Click to enlarge: opens in new window)

Rail firm Arriva Trains Wales has reversed a policy of charging customers ‘commission’ for returning lost property.

A backlash followed news that one passenger who lost their wallet was forced to pay £8.60 in commission – 10% of the cash found in his wallet – on top a £2 fee for returning the item.

Not content with fleecing customers with extortionate ticket prices, rail firms also want any cash you have left in your wallet for the ‘service’ of returning lost property. Take the train companies back into public ownership to provide a decent, safe, affordable service for all.