Support the DWP workers’ action
OUR MEMBERS in the Department for Work and Pensions (DWP) have come
to the end of their tether. Staff are working more overtime than you can
shake a stick at but even so, the department isn’t coping.
Jane Aitchison, DWP national group president, Public and Commercial Services union
(PCS), personal capacity
The crisis started in June 2004, when Gordon Brown announced that he
intended to slash 70,000 civil service jobs, 30,000 of which would be in
the DWP. So far we’ve lost about 15,000 jobs so we’re about half way
through their expected cuts.
Already, members are working under an incredible amount of pressure.
The whole place is in crisis.
In many parts of the country, claimants are having to wait for around
eight weeks to get their benefit payments dealt with. And last year over
one million phone calls went unanswered. Those aren’t our statistics,
that was a BBC survey.
It’s quite clear that a lot of poor, desperate and vulnerable people
will have given up trying to ring the DWP.
They will be sitting in poverty as a result of these cuts.
Poverty
I’ve got absolutely no doubt that desperate people are not getting
the benefits that they are entitled to because of this crisis situation.
Many customers are taking out their frustration on our members.
Violent and abusive incidents are at an all-time high in our offices.
On top of all of that, management have taken a very hard line with
staff in order to drain every last drop of productivity out of them.
They’ve just doubled targets overnight to try to get productivity
up and they are sacking people who are off sick.
If you have eight days off sick you get a warning, a further four
days you get a second warning and a further four days will result in you
being sacked. It’s a real ‘three strikes and you’re out’ draconian
policy.
They want to get rid of 30,000 people and they see this as an easy
way of doing it. But obviously it increases the stress on staff to an
all-time high.
The highest number of staff off sick are off with work-related
stress. They make the job so bad that you’re stressed and then they sack
you because you’re off sick with stress.
Clearly it’s a disgusting way for the government to treat staff and
it’s a disgusting way to treat customers.
We’re striking on Thursday and Friday (26 and 27 January) to try to
shame the government and our employer. PCS are demanding that they halt
this cuts programme and work with the union to provide adequate staffing
levels based on what the service needs, with no compulsory redundancies.
The government talk about their "respect agenda" but we would like to
see them treating their employees and claimants with some respect.
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Defend public services
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Halt the job cuts
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No compulsory redundancies
Privatisation brings threat of offshoring DWP jobs
A LEAKED internal document from the Department for Work and Pensions
has revealed proposals to transfer civil service posts overseas.
Civil service union PCS president Mark Serwotka has demanded that the
government rule out any plans to offshore public services.
This revelation comes at a time when the government is slashing jobs
in the DWP, forcing a strike on 26 and 27 January to defend jobs and
services.
It is clear these ideas are part of plans to privatise more public
services to companies who could then try to ship public-sector jobs
overseas.
As the BBC industrial correspondent commented, this could further
"strain relations" between the union and the government.
