A longstanding Socialist Party member in the CWU, Clive, had an appeal against unfair dismissal rejected by British Telecom on 9 November, confirming his sacking after 38 years of service. Clive is chair of the CWU Birmingham, Black Country & Worcester branch and is a leading lay rep of the union.
Clive worked in a BT call centre and was dismissed after an aggressive customer reported him to management just 33 seconds into a phone call. The decision was made without taking stress into account despite the local CWU branch reporting that 7% of staff at the call centre leave their jobs each month, some walking out mid shift. Management took the decision without consulting any medical advice or taking into account any mitigation.
A campaign will be launched protesting the sacking and campaigning for his reinstatement, supported by the Socialist Party and the National Shop Stewards Network.